Q1: Are you a factory or a trade company?
Reply :We are a factory located in Dongguan, China, welcome to visit our factory at any time.
Q2: What is your OEM /ODM service ?
Reply :Customized device logo,Box & ODM hardware,Software language .
Q3: How many days can I get the products if I placed purchase order?
Reply : In general, about 1-3 working days for Sample;
15-25 working days for production order after receiving order deposit.
Q4: Which payment can be accepted?
Reply: T/T, Western Union etc.
Q5: When did you start?
Reply : We have started our factory since 2010, and we have experience of producing and developing biometric attendance and access control terminals for around 10 years. We have own technology team and after-service team
Q6: How long Warranty?
Reply: Main PCB Board ,Sensor :18 months
Accessories : 12months
We will remote access to support firmware and send spare parts to replace in warranty .
Q7: How does your factory do regarding Quality ?
Reply:Quality is priority, we are always pay more attention on quality controlling for electric materials