Dear clients :
As a manufacture , we are glad to tell you that you can buy what color or size you like here !
Which part of the furniture can be customized :
A . Frame size :
You can order the size you like , you want , or any size you need to fit your place !
B. Wicker color :
We have more than 1000 colors for you to select .
But we also can suggest you what colors are in trend or most popular now ! (e.g : as below :
We also can supply you with "VIRO" -world famous brand of wicker to our clients ! Of course , you are welcome to consult our sales to get more informations and more colors !
C. Fabric color :
We are already using best fabric in China ,brand name " Gold peacock " which is at least 320 g /m2 .
Here are some popular colors for your selections :
But , as a professional manufacture of high-end outdoor furnitures, we still can offer our clients with world's famous brand " SUNBRELLA" fabric which is with best quality of the world and 5 years warranty !!!
Here are some colors from sunbrella for your selection :
Again , you are welcome to consult our sales to get more informations and more colors !
D. Extra cushions or cushion covers
You can order any extra cushions or cushion covers for daily changing , and our cushion covers can be removable and machine washable.
E. Extra rain covers .
To make your outdoor furniture longer life time , or protect it from heavy rain , snow or dog biting . A rain cover is very necessary. We can make it just fit to your own furniture , just let us know when you need one when you order your outdoor furniture from us !
PS : Normal colors are "black " ,if you prefer some other colors ,please feel free to let us know .
We have done many projects for the luxury 5 star hotels & Resorts and also receving the good comments and the repeat orders !
We also receiving good comments from our clents , as the 7th,Year Golden supplier of Alibaba,We have exported to North America ,South America ,Australia , Europe, and we are supplying to partner of Olympic Games 2016.
Q: Why can Sigma be trusted?
A: We hire experienced and skillful welding and weaving staff only to achieve the best craftsmanship while many factories hire interns or entry-level beginners. Besides, professional, fast, proactive, integrate and considerate service is available here.
Q: What advantages does Sigma have?
A: We have contracted designers to develop new products every month. Choosing our products can easily distinguish you from your competitors.
Q: What are the features of rattan furniture from Sigma?
A: The rattan furniture can be used in many places like garden, patio, restaurant, hotel, villa, beach, resort, cafe, restaurant, lobby and living room. It is also durable, washable, light-weight and easy to move.
Q: What quality certifications can you provide?
A: We can provide SGS testing reports of aluminum, rattan regarding material quality and weathering performance.
|Order and Delivery|
Q: How long will my order be delivered?
A: It depends on the quantity and the models. Normally our lead time is 25-35 days.
Q: What can be done if products are damaged when I receive them ?
A: Don't worry. If the damage is proved to happen before loading, we'll hold the responsibility and replace them for you.
If it's proved to happen during the sea transportation and our term is CIF, we will claim this to our insurance company and pay you the compensation.
If the term is FOB, you will need to claim this to your insurance company or shipping company on your own.
Q: Can I order one set for sample?
A: Yes, sample order is acceptable for us. But usually a sample will cost much more for our factory. Hope you understand. In order to provider more specific information, may I know whether this sample is for showroom retailing or for sample room display? And may I know more about your company? Is outdoor product new in your company? Please don't hesitate to contact us if you have any question. Look forward to receiving more details from you.
|Product Cleaning and Storage|
Q : How should the woven furniture be cleaned?
A:To clean your woven furniture, rinse the frame with fresh water using a high hose pressure. Be careful to avoid any teak details on the furniture as the high pressure can erode the surface of the timber. Optionally, you may wash the woven material with mild detergent and warm water using a soft brush. After washing, rinse with fresh water until there are no soap bubbles remaining. Allow the furniture to air-dry. If using a specialty outdoor furniture cleaner, avoid using a foaming product, as foam cleaners can leave residue in the gaps of the weaving and later attract dirt.
Q: How should woven furniture be stored for the winter?
A: Youye recommends that woven furniture be stored for the winter in climates exposed to snow and freezing temperatures. Furniture must be stored in an upright position to allow for proper water drainage. Storing furniture upside-down may cause water to accumulate and freeze inside the frame, causing structural damage. Always thoroughly clean your furniture before placing in storage. The best place to store your furniture is a dry garage, garden shed, or basement. You may also store your woven furniture outdoors using breathable furniture covers.
Q : Can I leave my cushions outside all year round?
A:Cushions should be stored for the winter in climates exposed to snow and freezing temperatures. Cushions should be cleaned and allowed to air dry before placing into storage. Always store cushions in a dry, well ventilated area.