1. Q:Could I take samples to test quality and market in advance?
A: Yes, welcome to take samples to test our quality and service.
2. Q: What's the total cost for samples?
A: Total sample cost= sample cost + freight
We will give you the best shipping cost after getting the wheel size and battery type.
3. Q: How do you ship samples?
A: Because sample quantity is not big, we support to ship samples by DHL, UPS or FEDEX , which has fast speed and less damages.
4. Q: What's your minimum order quantity?
A: 10sets.One or two samples are acceptable.
5. Q: Could I use my own forwarder?
6. Q: I am a new international business partner. Could you help me to find an experienced forwarder to organize shipment for us?
A: Yes, we will assist and guild you to complete the shipping and import process.
7.Q: Is the sample same with formal orders?
A: Yes, the sample's specification, performance, quality are totally same with formal orders.
8. Q: Can you print customer's logo and information on cartons and kits?
A: Yes, but it needs to be payed some charge fee for sample, but no charge fee for bulk order.
9. Q: How long is your delivery time?
A: For samples: within 7days; For orders: within 25days.
10. Q : How to guarantee the quality?
A: At JILIN ZEDA TECHNOLOGY CO., LTD., each Bicycle engine kit will be tested 100%, our QA will check products as professional requirement, and sign an independent certificate for each product, so we make sure ZEDA products are 100% tested well before shipping.
11. Q :Which Payment Methods can you accept?
(1) T/T:30% deposit before production,70% balance before shipping or see the copy of the B/L.
(2) O/A 90 days: 25% deposit before production,100% balance after 90 days, 20% refund back to customers company account.
(3)Paypal, Western Union. Money Gram, Ali trade assurance are also accepted.