: Are you a manufacturer or a trading company?A1
: We are the Manufacturer with years of R&D experience.Q2
: What about the delivery time?A2
: For regular order it takes about 3-6 days for production, for mass order or customized order it may need 15-30 days. Q3
: What is your delivery terms and payment terms?A3
: We accept EXW, FOB, CFR, CIF, etc. You can choose the one which is the most convenient or cost effective for you.Q4
: After service and warranty?A4
: We provide 1 year warranty, if you have any problems in the use of products, please contact to your sales person. Q5
. How can we know the product quality?A5
: We have professional QA and QC teams, 100% quality inspection is performed before the goods out of the factory.
Q6:Can I have a small order? what's ur MOQ?A6
: Welcome to order sample to test and check quality. MOQ is 1 for normal item.Q7
: If I am not familiar with the operation, do you have a manual to help?A7
: Our Software, User Manual and Programme case can be downloaded freely on our official website, or you could consult the sales for those documents. Meantime, we have engineers team who could do help on your technician problem and give you useful solution.Q8
: Does your factory have the design and development capabilities, can you factory accept customized products?A8
: Our R&D department are well experienced in the IoT industry, We can make customized products especially for you.
Please kindly contact us for more.