1. Question: Can I get samples before order ?
Answer: Yes, samples are available. We are glad to offer you samples .Please feel free to contact us to get samples .
2. Question: Could I make my own LOGO or design on items?
Answer: Yes, customized logo and design on mass production goods are available.
3. Question: How can I pay for the samples? Delivery time?
Answer: Usually we will arrange sample shipment within 1-5 working days by getting the payment and ship them by DHL,UPS,TNT etc. Goods will arrive in 4 to 6 working days. Some custom made samples may take more days for production , please contact us to get more details .
4. Question: Are you factory? Can you manufacture the items as I wish?
Answer: Yes, we have 2000 square meters production line factory and 130 workers and 25 research and design personnels. We accept OEM & ODM order. Welcome small quantity OEM order.
5. Question: Can I visit your factory ?
Answer: Sure, welcome to visit us and we would glad to pick you up from airport .
6. Question: What payment terms are available ?
Answer: Bank transfer T/T, L/C, Western Union etc are acceptable.
7. Question: What is the delivery time of OEM orders?
Answer: Different items take different time , usually 7 to 15working days by getting the payment .
8. Question: Do you have quality control department and test department?
Answer: Yes, we have engineer team and QC department, all our products will be checked and tested before shipment by QC team .
9. Question: What is Concok’s main market ?
Answer: Our main market is Europe, North America, South America, Middle East, Oceania, Southeast Asia.