Q: What is your MOQ;
A: At present, our MOQ is 1 set;
Q: How long is the delivery time?
A: In general, the delivery time is 12 weeks.
Q: What is your guarantee term?
A: The warranty period for our products is one year along with lift time technical support.
Q: Are you manufacturer or trading company?
A: We are manufacturer for automation robot in Nanchang city, China.
Q: How about your after-sale service?
A: We can send our technical staff for onsite installation or debugging. Moreover, we can also provide technical support via online communication.
Q: What is your payment term?
A: The payment method is 50% prepayment, 50% balance before cargo delivery if the client does not need onsite installation or debugging;
The payment method is 50% prepayment, 40% balance before cargo delivery, 10% upon verification in the client’s factory if the client needs onsite installation or debugging.