Q1: Are you factory or trading company?
A: We are factory and manufacturer.
Q2: Can you guarantee your quality?
A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is our principle all the time. You can be assured on our production completely.
Q3: What should I do if we are not able to operate the machine when we receive it?
A: Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer 's site to solve any problems.
Q4: How could I get the spares on machines?
A:We will send extra sets of easy broken spares and accessories . Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.
Q5: Is there any insurance which I pay for to guarantee I will get the right machine?
A: We are an onsite check supplier from Alibaba. Trade Assurance provides quality protection, ontime shipment protection and 100% safe payment protection. Our factory already highest stars of the grade.
Q6.What's the payment terms and trade terms for new customers?
A: Payment terms:T/T,L/C,D/P,O/A, Western Union etc.
Q7:What's the Minimum Order Quantity and warranty?
A:MOQ:1 set warrnty :1year
Q8:Is there any limitation of labels?
A:Yes,the label size should be (L)20-300mm x (H)20-230mm.
Q9:How is the working speed?
A:The max working speed is 35 bottles/min.This depends on bottles and labels size and shape.If you need to know the accurate working speed,please send us sample for testing.
Q10:Is it single side labeling machine or double side labeling machine
A:It is a dual use labeling machine which is suitable for single side and double side labeling.
Q11:Is it flat surface labeling machine or curved surface labeling machine
A:It is curved surface labeling machine.And we also have the labeling machine which is used for flat surface.If you need this,please send us message.