Q1: Are you a factory or a trading company?
A: We are professional medical equipments & scooter manufacturer.
Q2: What are your trading terms?
A: Payment term: T/T 30% deposit after order confirmed, the balance paid before shipping or against bill of lading; D/P and L/C are also acceptable for order more than USD20,000.
Q3: What's your warranty policy?
A: We provide 1 year free warranty for wheelchairs & scooters by non-human factor. You just need to send us pictures or videos of the damaged parts, then we send new parts or compensation to you.
Q4: Can we have your sample?
A: Samples are available and be ready in 7-15 days upon receipt of payment.The sample cost will be increased USD100 for local charge.