Q1: Are you a trader or the real manufacturer?
A:We Ningbo Hippo Electrical Appliance co.,ltd located in famous appliances manufacturer industrial city named YUYAO,Ningbo,China.We are specialized in R&D juicer blender,Yogurt Makers and other kitchen samll home appliances.We warmly welcome you to visit us.
Q2: Can you accept OEM for clients?
A: It is acceptable to offer clients with OEM service with our rich experience in R&D.
Q3: What kind of certifications do you have for our items?
A: We can offer CE,GS,CB;LFGB,RoHS.Others if clients demand,it is acceptable for applying for.
Q4: Is your all items with BPA free?
A: BPA free material(PCTG) is optional available.
Q5: What aout MOQ?
A: If customers can accept our packing,such as giftbox and manual,plug is normal(VDE,SAA,BS,USA) can accept 100pcs. If customer have used thier owner giftbox and manual,MOQ is 20"ft.
Q6: Any other optional color?
A:Yes, we can offer silver,white,red,black and green,grey etc colors as clients wish.
Q7: What sort of warranty can you offer?
A: We can offer 1% free spare parts. 1 years warranty on AC induction motor.On the other way,more spare parts are available to order extra.
Q8: What's your production capacity?
A: We have 2 production lines for kitchen samll home appliances current production capacity for items is 25,000pcs per month.
Q9: How to get a sample to test before placing bulk order? How to pay? And how long i can receive?
A: Sample is available,The payment via TT , Paypal or West Union all is ok.The sample is newly-built from our sample dept ,Basically it takes 6 working days.
Q10: Terms payment?
A: 30%TT as deposit,then the balance paid while sending BL.Or LC at sight.
Q11: Leading time for bulk order?
A: Lead time of bulk order is bacisally 25-30 days after deposit received. For further,pls feel free to contact the one who's responsible for statements above.