Q1: Is the item durable?
A:Yes, it is durable and meet relevant material and product quality test.
You can use it at ease.
Q2: Can you make customized size/color/packing/logo?
A: Yes, customized are welcome. we can do molds according to your demand.
Q3: Do you provide samples ? is it free or extra ?
A:Sure. We can provide one existing sample for free, but do not pay the cost of freight.
But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.
Q4: How does your factory do regarding quality control?
A:"Quality is priority." We always attach great importance to quality controlling from the beginning to the end.
Q5: How much is the freight charge?
A:To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity.
For large quantity, we suggest to deliver by sea.
Q6:If the product is inconsistent with the website or the products are damaged,how to solve it?
A:Don't worry,please kindly contact with us first.
We will investigate whether the quality of the product is damaged or the damage caused by the transportation process.
And then give you a satisfactory solution.