|1. Are you a factory or a trading company ?|
Shanghai Woodyoulike Industries is a professional Manufacturer who specializes in Wood Countertops, Acacia & Walnut Flooring for 12 years. Our modern factory which located in Shanghai & Huzhou covers an area of 8,000m2 and we have more than 80 skillful workers all together.
|2. Can you design wood tops for me ?|
Yes, we can. We have a team of designers. Our professional designers have rich experience in designing all kinds of wood table tops, worktops & shelving etc.
|3. I can’t speak Chinese. Is it any problem for you to communicate with me ?|
We have a professional sales team. Our professional oversea sales who are good at both speaking and writing English can communicate with you very well.
|4.What’s your MOQ ?|
|We can custom 1 PALLET (2cbm) for you according to your request.|
|5.What’s your terms of payment ?|
|We accept T/T, L/C, Western union and cash.|
|6. What’s your lead time ?|
|It depends on your project, such as the size, quantity, etc. Normally the lead time is 25 days.|
|7. Do you have stock for your products ?|
|No. We custom due to your order.|
|8. What are the material of your products ?|
|solid woods, environmentally friendly glue & Lacquer & Oil.|
|9. How do you pack your products ?|
|A strong wrap for each panel, corners reinforced, very safe packaging (plastic bands), fiberboard covering, strong wood pallets, some airbags/wood frames must be put between two pallets, which can stands long-distance sea transportation.|
|10. How do you ensure the quality of your products ?|
1) High quality Machine: 2 by 6.2m long FJL Machines, 3 by 2.5m Rotary Edge Glue Machines, Germany Weinig S4S Machine, Italian SCM sanding Machine.
2) Skillful workers with rich experience: 60 workers & 8 QC talents for more than 10 years.
3) Professional QC: Our professional QC make inspections strictly during each process.
|11. Can you offer installation service for me ?|
|We offer detailed installation instruction for you to make the installation.|
|12. Do you provide after-sales service ?|
|Yes, we offer thoughtful after-sales service. |
1) We provide replacement for accessories within 3 years.
2) We provide forever technique guide service.