Q: Are you a factory or trading company?
A:We are a manufacturer with export license.
Q: Are there any requirements to be able to buy from you ?
A: There are no minimum requirements. Our regular customers range through individuals, small business, retailers, traders and luxury outdoor shops
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the free sample but you could cover the expree fee.
Q: Can I get a discount?
A: The larger the order, the lower the costs. Please feel free to contact us, or if you have a regular requirement, contact equiry at the top of the page of our website.
Q:How does your factory do regarding quality control?
A: Quality is priority. SUSI people always attach great importance to quality controlling from the very beginning to the very end.
1. All raw material we used are best;
2. Skillful workers care every details in every process;
3. Quality Control Department with 10QC specially responsible for quality checking in each process.
Q: What if your products have quality problems?
A: First,you may send us some samples of the product,we will test it,if it is really quality problem,we will take reasponsibility to assist you to resolve your concern.