Q1: Is Silicone product Safe?
A: We use a 100% food grade material.
Q2. Can I have a sample order?
A: Yes, we welcome sample order and it will be free samples for our stock samples to test and check quality. Mixed samples are acceptable.
Q3. What about the lead time?
A: Stock Sample : 1-3days, mass production time needs 5-7 days
Q4. Do you have any MOQ limit for your products ?
A: For our stock products there has no MOQ limit, but for OEM products, the MOQ is 500~1000pcs.
Q5. How do you ship the goods and how long does it take to arrive ?
A: For sample shipping is about 3-5 working days or 7-9 working days. We can provide various Shipping ways to our customers, airshipping, sea shipping and so on.
Q6. Can you print custom logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly. We will provide some pictures to our customer to confirm before mass printing.
Q7. What is your payment terms?
A: We accept Trade Assurance L/C, T/T, Paypal, Western Union ...