Q: How about after-sale service, warranty, Quality Assurance(QA)?
We aim to a long term business relationship and win-win for each customer friend, not only for one order.
QA1: 100% QC before sending out. Real samples, Photos or Video of mass production goods to send confirmation.
QA2: You can also arrange the third-party to check goods before shipping if you need.
QA3: Promise 12 months quality guarantee after shipping.
QA4: We will take responsibility making up in case the glasses /frames broken itself.
QA5: Trade Assurance on alibaba
Q: Can I get some samples before I place order?
Yes, for current samples, sample cost will be returned to you when you make an order.
Delivery time: 3-7days by UPS/ DHL/ FEDEX etc. for current samples.
Making sample: delivery time depends on the design and customer requirements.
Q: Could I use my own Logo or design on goods?
Yes, customized logo and color design on mass production order are available.
Q.Do you have stock? Can I make a small trial order? Less quantity?
Mainly for mass production.Only Part of models with stock. MOQ 20pcs or 50pcs each color
Stock models with online sale fast delivery time 3-7 days.
Q: For mass production,what is the MOQ and delivery time ?
1200pcs for PC, CP,TR90 models, 35-55 days;
300pcs for titanium, acetate, high end metal, and TR90. 60-90 days
Pls see the below info for more reference.
Q:How about the payment?
Payment: T/T, L/C, Western Union.Money Gram etc
30% deposit before production,70% balance before shipping.
For other payment item need, feel free to let us know.
Q:Can I visit your company in Wenzhou, China?
It is our pleasure to pick up you to our company from hotel, station or airport.
Q: When I could get the quotation?
We usually reply within 12 hours after we get your inquiry.