1) Can we get your free samples?
Yes, we can provide you free samples, but the freight express cost is on buyer’s account.
2) What’s your MOQ?
Normally our MOQ is 5000pcs, but sometimes maybe we have other order on hand, it will be a little small. For some common products, we have stocks, the MOQ can be negotiated.
3) Are you a trading company?
We do trade. Also we have our real factory, and our factory has passed ISO-9001, we have good quality control.
4) Do you accept customized?
Yes, we have different customers make their own OEM products, so we also can make products as per your requirement.
5) Can we do printing on the products?
Yes, we could offer various printing ways: silk printing,hot stamping, offset printing and sticker etc.
6) Can we combine many items assorted in one container in my first order?
Yes, you can. But the quantity of each ordered item should reach our MOQ.
7) What about the normal lead time?
Normally 3-7 working days for small order, and 15-30 days for big order.
8) What types of payment terms do you accept?
Trade assurance on Alibaba, TT, PayPal and West Union etc..
9) How is your shipping?
We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.
10) What’s your Warranty?
we can make sure product quality as samples or which you confirmed.
Please contact us whenever issues confirmed and we would try our best to assist you.
11) How do you control the quality?
Advanced machines and testing devices to make sure good quality.
We will make samples before mass production, and after sample approved, we will beginbulk production. Doing 100% inspection during production, then random inspection before packing, and taking pictures after packing.