Thank you very much for your interest in GALENPOO products and GALENPOO Company, below are few questions you may want answers.
1. What kind of company we are ?
Founded in 2012, we're a professional factory for Shower head, Hand shower, Shower set, Shower hose and Accessory for years in Xiamen city, Fujian, China. We were gainning good reputation among our customers for our professional, warm and thoughtful service, Because we know that a long terms business based on the quality control, prices, packing,delivery time etc. Price, Quality, Service, Innovation. Our commitment has never changed.
2. Which kind of service we could provide ?
OEM and ODM is availabe. As we have our own designer and own tooling workshop
3.Does your factory have the design and development capabilities, we need the customized products?
The staffs in our R&D department are well experienced in the shower industry, with more than 5 to 10 years experience. Every year, we will launch 2 to 3 new series to keep out customers in a competitive stage. We can make customized products especially for you; please kindly contact us for more details.
4. What's our delivery port ?
Xiamen Port, Shenzhen Port
5. What's our quality assurance system ?
Incoming Materials -> IQC ( Incoming Quality Control ) -> Materials to be stored in warehouse -> Production Dept. take the materials -> Production Dept. makes pre-production sample -> Sales Dept. confirms the samples -> Production Dept. start mass production -> IPQC ( Input Quality Control ) -> LQC ( Line Quality Control ) -> FQC ( Finished Quality Control ) -> OQC ( Outgoing Quality Control ) -> Goods ready for shipment
6. What kind of package we could provide ?
Bubble bag, PVC/PET blister, Color box, PE bag with label/head card, Display box etc.
7. What's our lead time ?
Within 20 days after deposit based on MOQ.
8. What kind of shipping service we could provide ?
1) By sea through Xiamen/Shenzhen Port ( LCL,FCL )
2) By air through Shanghai Airport
3) By express ( TNT, DHL, FEDEX )
9. What's our payment terms ?
1. 30% T/T as deposit, 70% to pay against copy of B/L.
2. 100% L/C at sight