Q:Are you a manufacturer or trading company?
A:We are a factory concentrate on felt manufacture more than 30 years,and we have our own trading company focusing on the trading business.
Q:Does the factory have a audit?
A:BSC and Target.
Q:Is there a certificate for wool material?
A: We have 100% wool/ New zealand wool CO.
Q. Can I have a sample order for the products?
A: Yes, we welcome sample order to test and check quality.
Q. What about the lead time?
A:Samples and small quantities of goods only take 3 days, Large quantities of products about take 7 days, based on quantity and customized product.
Q:Can it be shipped to Amazon warehouse?
A:Yes.We have a lot of experience on Amazon.
Q: Do you offer guarantee for the products?
A: If bulk order have quality problem, you will get compensate.