Q: Are you factory or trading company?
A: We are factory and professional in plastic toy for many years. We have passed the factory audit from Disney.
Q: Can you arrange to deliver the goods for us?
A: Yes. When finish the orders, we will inform you and also we can arrange the shipping in the same time.
There is LCL shipping and FCL shipping for different order term,the buyer also can choose Air-transport or Ocean shipping for your requirement .
When your orders reach your local nearest Seaport or River port, the logistics company will infrom you.
Q: Can you guarantee your products?
A: Yes, we guarantee your 100% satisfaction on all our products.
Please feel free to feedback us immediately if you are not satisfied with DBS's quality or service, If the product does not meet the contract requirements, we will send you a free replacement or give you compensation in the next order.
Q: Can we test your samples?
A: Yes, and sample costs will refund to you upon mass order.
Q: Can we put our logo on the product?
A: Yes, your logo can put on the product if your order qty for a specific model reached 500cps.
Q: Is there any tracking number for my order?
A: Yes, we ship every order with unique Tracking number, and you can view the shipment status on corresponding website.