Q1: Are you a factory or trading company?
A:We are a trading company established based on its mother company over 30 years of international business experience. Founded in 1985, CTG Brands is an importer and distributor of consumer packaged products geared to the North American retail industry.
Q2:Why we choose you as our supplier?
A: You can think of us as One-stop-shop, the product solution partner; we develop and source top quality products all over the world, Offering over 12,000 products with categories in everyday household, seasonal, home décor, kitchenware, personal care, stationery, toys & games and much more; we are confident that our wide range of assortments and attentive service will support you to achieve great success with our efforts.
Q3:Do you have your own brands and relative product range?
A: we have huge selection of well-priced, eye-catching packaged products with recognizable 60 brands. For over 30 years, CTG Brands have been designing, sourcing, manufacturing, importing and distributing quality branded products at competitive pricing.
Q4:How would you rate your products?
A: CTG Brands’ great instincts for sourcing quality and value have resulted in our exceptionally strong reputation in the consumer products marketplace. Long-term customers, who have been loyal to CTG because they know we will provide the best value with individualized attention, plus consumer and marketplace insights.
Q5:How do you communicate and serve your guests?
A:Our motto is “One Customer at A Time.” We treat each of our customers as individuals and tailor each experience to your specific needs. Our multilingual customer service team are the connection between sales and shipping, they are very knowledgeable about our products, pricing, shipping, and customer history. We work together towards your goals and provide exceptional support.
Q6: May I get some sample?
A: As we have ready-to-ship stock located at Ningbo China in a well-organized warehouse, we will be happy to offer you ready samples and freight collect.
Q7:What is your payment terms?
A:Usually, we request 30% deposit when order will be confirmed, and 70% balance before loading of shipment.
Q8: What’s the price level compare with other suppliers?
A:We have well-priced products, we don’t compare only prices with others, we pay more attention to the price performance.
Q9: what’s your most important advantage?
A:we provide ready-to-ship service for 90% of our products, it’s a One-stop-shop with full product solution, Infrastructure to ship any order anywhere quickly.