Q1. What’s your Production time ?
For the goods in stock ,we can send you the goods within 2 day once we confirmed your payment ,for the customized goods ,the delivery time for jewelry displays is about 15-20 days ,and the delivery time for packing product (boxes,paper bags and pouches )is about 20-30 days .
Sample time for jewelry displays and packaging products are all 7-15 days .
Q2.What is your MOQ ?
MOQ for stock is 1 PC ,but for custom product is higher ,different products are with different MOQ ,welcome to inquire about our products and MOQ .
Q3.Which shipping way is available and how to track?
By sea to your nearest port or door to door
By air to your nearest airport
By express (DHL,UPS,FEDEX,TNT,EMS,ARAMEX)to your door
When your order is shipped out ,trucking number will be provided to you with 2 working days . then you can know clearly about the status of the goods .
Q4:My package missed or damaged on the half way , What can I do?
A: Please contact our support team or sales and we will confirm your order with the package and QC department,if it is our problem ,we will make refund or re-production or resend to you . We apologize for any inconveniences!