Service & FAQ
- Service -
Payment: Visa, Paypal, T/T, Western Union both ok.
1. Regional agency is accepctable as we are manufactory and INMOUL is our own brand.
2.Warranty: Compatible Lamp - 5 Months. Original Lamp - 6 Months.
- Exchange - Buyer send the lamp/lamps back to us or to the warehouse in USA. Shipping freight carry by buyer. New lamp/lamps will resent to buyer Shipping freight carry by us.
- FAQ -
Standard lamp life for original lamp is 2000hours,compatible(alternative) lamp will be 300hours shorter than the original one. Some kind of lamps can reach to 3000hours even more as the wattage is lower.
- Warranty for Wholesale Buyer :
Once buyer deal with us with wholesale term, we can offer 5~ 6 months warranty after lamps shipped. Buyers can collect damaged lamps from customers and ship them back in once time within the warranty time.