Q 1 : What primary products do your company provides?
A: We provide bathroom hardware and curtain rod accessories . Our main products including shower curtain rod and hooks,bathroom accessories like shampoo bottle,waste basket,towel holder,Toliet brush holder, Soap Dispenser,shower caddy,curtain rod accessories etc .
Q 2 : How is the company's development ability of product and designs?
A: We are strong in understanding fashion designs and following the mainstream design.We also have our own R&D team to satisfy different market demand.
Q 3 : Did your company export to USA and EU?
A: Yes, our goods have been selling to North America, South America, Europe,Our main customer are The Home Depot, Target, Walmart,BBB,Ross,Kohls and Taymor ect.
Q 4 : What are your payment terms?
A: Generally, we quote at FOB Shenzhen price, payment 30% deposit by T/T before production, 70% balance paid before shipment.
Q5. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable,Free sample for our original products (in stock), freight charge on buyer's cost, OEM and ODM designs will charge according to the design, the cost will be refunded once we get your bulk order.
Q6. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q7. What about the lead time?
A:Generally, sample needs 3-5 days, bulk order takes 35-50 days depends on order quantity.
Q8. How do you ship the goods and how long does it take to arrive?
A: We usually ship by FedEx, UPS,DHL for samples,it usually takes 3-5 days to arrive. bulk order are generally shipped by sea.
Q9. Is it OK to print my logo on your product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.