Q1: How many days will samples be finished? And how about the mass production?
A1: Generally 3-5 days for samples making. The leading time of mass production will depend on the quantity.
Q2: How do you ensure the quality?
A2: We get three QC processes:1.For raw materials;2.During the half of production; 3.Final QC test one by one after aging 12 hours.
Q3: How to do if any quality problems on our side in the warranty time?
A3: First, take pictures or videos as proof and send to us.We will replace new ones for free.
Q4: OEM OR ODM accepted?
A4: Yes,we can do OEM & ODM,logo on the light or package both are available.
Q5: Can we get support if we have our own market position?
A5: Please inform us your detailed market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Q6: Is there any cheap shipping cost to import to our country?
A6: For small order,express will be the best.And for bulk order,sea ship way is best but take much time.For urgent orders,we suggest via air to airport.
Q7: What is the warranty for our lamps?
A7: For the lamps,we have 3 years warranty.
Q8: What is your trade assurance?
A8: 100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount