1. Q: Are you a factory or trading company?
A: A: We are a factory. We specialized in stainless steel kitchen equipment since 1998.
2. Q: Where is your factory located? How can I visit there?
A: Our factory is located inFoshan City, Guangdong Province, China. You can fly to Guangzhou airport directly.
You are warmly welcome to visit us whenever you are available!
3. Q: What is the raw material of your products?
A: As general, the raw material of steel is 201#,430#,304#. Other steel is also available to clients’ requirements.
4. Q: What is the term of payment?
A: As general, 30% T/T down payment and balance before shipping.
5. Q: What is the delivery time?
A: It depends on the order quantity and racking types. General speaking, within 15-25 days, for ordinary order quantity of heavy duty storage rack of industrial warehouse storage.
6. Q: Which port will be used as loading port?
A: Guangzhou port, the closest port to us, is recommended strongly as loading port. Shenzhen port is also available.
7. Q: May I know the status of my order?
A: Yes. We will send you information and photos at different production stage of your order. You will get the latest information in time.