Q: Does your Product have CE & Rohs certificate?
A: Yes, all of our products pass CE & Rohs.
Q: Is there any warranty?
A: Yes, We provide 18 Months Warranty on all of our products.
Q: Can you accept sample order?
A: Yes, sample order is acceptable ! Sample can be provided for quality testing.
Q: Can you give me a better price?
A: We are top toner chip manufacturers in China, with different price policy for different order quantity. Please collect our shop and once there is promotion,you will get the latest price.
Q: What should I pay attehtion while installing the chip?
A: Please note that chip will be destoryed without toner or lack of toner. Do not install for testing new chip directly on the old cartridge and pay attention to the installing direction, to make sure the new replacement chip in the same position.
Q: How to install the toner chip?
A: First, remove the toner cartridge in need of replacement and do not put the new one urgently. Secondly, shut off the machine cover and wait until it suggests no cartridge. (No need shutting off the machine) Thirdly, put the new replacement toner cartridge into the machine.