1.Are you a manufacturer or trading company?
A: We are cosmetic manufacturer(Factory) ove 25 years historywith OEM/ODM service.
2.Can I get some samples for free?
A: YES. Free sample is available, only the freight fee is paid by buyer.
3.Can I customize my own products?
A: Yes, we are glad to receive your customize requests, the colors, shapes, capacities and functions; meanwhile the M.O.Q. should be considered.
4. How do I place the order?
A: Advisory → Specifications confirm → Inquiry → P.O. confirm → Deposit → Our Factory → Balance due → Shipment
5. What kind of payment method that you offer?
A: T/T, Alipay online, western union, paypal..etc
6. What kind of shipment options can I choose?
A: TNT, UPS, FEDEX, SF, OCS and EMS, please let us know if your requirement is not been mentioned.
7. How about the after-sale service?
A: We have Sales Department for customer service; you can easily contact us by E-mail, SKYPE or telephone.
8. How about import customs fee?
A: Please pay attention: Our sales will declare the custom value as customers require normally.
Import duties, taxes and charges are not included in the item price or shipping.
These charges are the buyers' responsibility.
Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customers.
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