Q1. Do you accept sample order?
A: Yes, we welcome sample order to test and check quality, and mixed samples are acceptable.
Q2. Do you have any MOQ limited?
A: Different products have different MOQ, and most products accept low MOQ 1 to 10pcs.
Q3. What's your lead time?
A: 3-7 days for regular order, 3-10 days for mixed products order, 10-25 days for bulk order or OEM order, depends on order quantities and types.
Q4. Do you accept private label for products and package?
A: Yes, Both are accepted, OEM/ODM orders are highly welcomed.
Q5. Do you offer sticker and Amazon FBA shipping services?
A: Yes, we can stick your barcodes on package and ship goods to Amazon warehouse directly.
Q6. How do you ship the goods and how long does it take to arrive?
A: Express 3-7days, Air shipping 12-15 days, Ocean shipping 25-35working days.
Q9. What is your payment term for orders, will it have handing fee?
A: T/T, Trade Assurance, PayPal, Western union etc. it will have extra handing fee as our wholesale prices are too low to afford extra handing fee again, please contact our sales representative to know more details.
Please know the terms below before ordering:
1, Different batches may have different product packaging.
2, Does not support no reason returns or refunds.
3, Since the company's business on this site is mainly wholesale, not retail, For customers who choose transportation by postal
packet, please bear all the risks by yourself that this shipping method may bring to you(such as delay, long time delivery, lost parcels etc.). We are not responsible for the after-sales of orders shipped by postal, and do not support returns or refunds since cheap price shipping may have some un-know risks. Please give priority to other shipping methods such as express, air or ocean shipping etc. or DON'T order directly if you can not accept the term.
4, Except DDP transportation agreed by both parties, the customs clearance and any other cost or customs duties incurred in the importing country and transportation are the responsibility of the importing party. If there is any problem with the order due to the buyer ’s failure to clear customs or pay import duties, the buyer will bear the consequences and the seller does not support the return or refund.