Q1:What's your product warranty?
|A:We guarantee our product is fit for its normal user pruposers and is free friom defects in matenrials or workmanship.|
|Q2:what's your company policy on defective goods?|
A:Our product famous for it's quality.Defective rate is less than 0.3%. If there are any defective goods due to production defects or transportation problem,please contact us.
|Q3:What's your MOQ (minmum order quantity)?|
|A:Generally our MOQ is no limited..|
|Q4:How about getting samples from you ?|
A:We will send you the samples after we receive the payment for samples.The buyer shall afford the shipping cost.Please have a confirm with us which shipping way do you want.
|Q5:About the shipment:what type of shipment will you use?|
A:We usually ship the products by express(delivery it to your door) or by air freight to your nearest airport,shipping days:3-7 working days depend on destination;If the order quantity is large,we may ship by sea container and the best ship way is by sea, shipping days:over 20 working days depend on destination port.
Q6:What packing do you use?
A:Neutral package with airbag or Customized package.
Q7:How much are the shipping cost?
A:Shipping cost is charged by the package's weight and related to the shipping methods you choose and your destination.
Q8:How much are the shipping cost?
A:Step1.After making every details clear with our sale,Please confirm orders to us.We will send you a Performa invoice(PI).Need your information,such as full name ,country,city,detail address ,post code ,tax number...
Step2.Send payment T/T or West union.On the basis of the PI & send back us the proof,we will delivery by FedEx or DHL within 3-5 working days after payment confirmed.
Step3.Confirm us receipt of products.