About quality and service:
1. All of our products are approved CE, RoHS certificate.
2. We have professional R&D, Production, Sales and After-sales team.
3. OEM service, customized products, including packaging, logo, etc.
4. Warranty, one year for accessories, half year for batteries, three months for atomizer
1) For normal order:3-5 working days after payment received
2) For OEM/ ODM orders: 5-10 working days after payment arrived
3) Shipping: DHL, UPS, FEDEX, TNT, EMS, etc.
1) One year for accessories, half year for batteries, three months for atomizers.
2) If you received goods with quality problem, please kindly offer us relative pictures or videos, after we confirmed, we will give you free replacement together with your next order.
Q1:What the terms of payment do you have?
A1: We have various tearm for you reference the T/T paypal and Western Union
Q2:How do you guarantee your quality?
A2: We have professional engineers and workers, Advanced machines and technology. All these can guarantee the quality.
Q3:How about your warranty ?
A3: 1 year of Battery and 6 months of the function components.
Q4:What kind of Battery do you use?
A4: We use Rank A battery with small self-discharge and full capacity as show on the electronic cigarette.
Q5:What kind of Express you use?
A5: We use DHL, FedEx, TNT, UPS and other express. It's fast and economical. We will find the fastest, cheapest, and safest express for you.