Q1:How to place my order?
A:No matter sample order or PO, HuaRongYueMao will draft an online contract with you via Alibaba Trade Assurance(free order protection service). Please contact us to place your order.
Q2: How to confirm the Product Quality before placing orders?
A:You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.
Q3: How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q4:How to track my order?
A:You can check the shipping status in Alibaba platform.At the same time, we will send you the tracking information once your products have shipped.
Q5: Is there any discount?
A:Yes, the much quantity, the lower price we can made.
Q6:How to calculate the weight of shipment?
A:The volumetric or dimensional weight is calculated and compared with The actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost. PS. The volumetric weight of a shipment is a calculation that reflects the density of a package. A less dense item generally occupies more volume of space, in comparison to its actual weight.
Q7: Do you provide the service of private label and customized packaging?
A:Yes, it is our main business. We offer many resources to our clients. From full label design, custom packaging, and marketing to ingredient procurement and mixing. We work hard to create an environment where our clients can come to us with a single idea and leave with a complete product ready for sale.
Q8:Can you make custom blend?
A:Yes, we can make your own custom supplement blends and formulations.
Q9: How to contact us ?
A:Through Alibaba platform,e-mail,telephone,facebook or whatsapp and we chat.