Q1.What is the difference between Refractoriness and Working temperature ?
A1:Refractoriness:the refractory material withstands high temperature without melting and softening performance in the absence of load resistance.Usually working temperature is less than refractoriness about 350-400°C.
Q2.How are the products’ quality?
A2:The products will be strictly inspected before shipment, so the quality could be guaranteed.
Q3:What is the Warranty for the fire brick?
A3:For all the brick,we have 1 years warranty.If any quality problems on our side occured in this period ,we will take on the shipping cost and replacement.
Q4:Are you a manufacture or trader?
A5:To be honest we are a trader,but we have stable cooperation factories.And we can supply good pre-sale service, after-sales service.
Q5.Can we visit your company?
A6:Sure,welcome at any time,seeing is believing.
Q6. Do you provide samples?
A7:Yes, samples are available.
Q7. Do you accept OEM?
A8:Yes, we can do OEM.
Q8.What's the MOQ of trial order?
A9:No limit,We can offer the best suggestions and solutions according to your condition.
Q9.What are the payment terms?
A10:Usually T/T,but L/C,Western Union etc are available for us.
Q10. How long is delivery time?
A11:The delivery time will be determined according to the quantity of the order.
Q11.How about your company's certification?
A12:ISO9001 and Test Report,also we could apply other necessary certification.
Q12:Can we get support if we have our own market position?
A13:Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Timely ! Efficient ! Quality !
1.Adhering to the business philosophy "Mutual Trust, Mutual Benefit, Mutual Profit, Faith Oriented".
2.According to your requirements to produce your order andOEM/ODM service is available.
3.Products are inspected through SGS and BV etc and accord with the international standard.
4.Your inquiry related to our products or prices will be replied in a timely manner.