1 . What if I send you payment and don't get my products?
You dont need to worry about that, Alibaba knows everything about a seller, there is no way for a seller to run away, even you can't get the products, Alibaba will make compensation for your loss.
2. When will you send out the products?
For most items in our store, we can send out in 5 days.
3. How long can I get the products after I send the payment?
Most items in my store are RTS(ready to ship), generally you shall get the products in 15-35 days, if your location is in Africa, Sounth American countries, shipping could take a little more time.
4. How you resolve quality problem?
For small issues, just send us some pictures for checking, we can contact factory and send replacement parts free of charge, if buyer wants to return the product, need to pay return shipping fees.