1. Q: How to Order? A: Normally the customer can order our products by Alibaba platform or contact us by Email, we willconfirm the specifications and other requirements after your message, then an proforma will be sent to you via mail including the details of the order and bank information with a stamp and signature of our company.
2: How about the shipping cost? If your goods is not large, we can send goods to you via counier, such as FEDEX, DHL,we cooperated with them for long time, so we have good price.If your goods is large, we will send to you via sea, we can quote the price to you, then you can choose whether use our forwarder or yours.
3: Are you factory or trader ? We have a factory in Baoding which is deal with our orders
4. Q: What is the lead time for different types of order? A: It is 3 – 5 days for sample order, and 10 – 45 days for mass production normally.
5. Q: Could I use my own LOGO or print my own design? A: Yes, Customized logo and design on mass production are available.
6.Q: How about your sample fee? A: Sample fee is required and will be returned after the order placed. If our sample is available in stock,the sample is free of charge but freight paid by buyer.Please note that all sample fees are refundable after order placed.