1. Can I get FREE SAMPLE in your company?
Yes! We provide free samples when they are available. If you need special products sample, we would charge a small sample fee through PayPal and you will get refund when you place the order.
2. What is your MOQ?
The MOQ for most products is 1000pcs.
3. Can I customize my products?
Yes, our factory does support any customization options for products and packages, such as design your own Logo. OEM and ODM services are provided by our factory according to your requirements.
4. What is your shipping port?
Our factory locates in Ningbo, Zhejiang. The shipping ports nearby are Ningbo and Yiwu.
5. How can I pay for my order?
1)PayPal, Western Union, MoneyGram. (only for order value under $500)
2)T/T (About 30% deposit before production, 70% balance before shipment)
6. What are your shipping options and delivery times?
1)By sea: Around 15-30 working days;
2) By air: Around 5-7 working days;
3)By express to your door:
a. DHL: Around 3-5 business days
b. FEDEX: Around 4-6 business days
c. UPS/TNT: Around 6-8 business days
d. EMS: Around 10-15 business days
7. Why do you choose us?
1) Best Quality: With ISO 9001 certificate, FSC Certification and standard production process, our factory has gained many customers in the past 15 years.
2) Lowest Price: You will be provided with the lowest price in order to establish a long-term cooperative relationship between us.