1. Can i get some free sample?
generally no free samples for new buyers.
for old buyer,some samples are free if we have stock.
2. I need some metal products very urgently,how fast you can produce it?
---For most items,it will need only 3-7 days when in a rush.Depending on your item,our sales will check schedule and get a fastest production time for you.
3. How do you delivery the goods?
---Usually by DHL,Fedex,UPS,TNT,to your door.
4. I received my products,but it’s wrong,how could i do?
---If you provide wrong info and cofirmed wrong artwork or production plan,then sorry you will afford to remake them,we may share the cost a little.
---If we made products wrong with our artwork or production plan,we’ll re-make for you for free.
--- If you are in a rush for the wrong items, so have no time for the re-making, please be kind to accept our sorry and discount for you.
1. For small orders,100% pre-paid before production.
2. For big orders,50% deposit,balance before delivery.
3. For VIP customer with very good credit,we also provide monthly balance.