Q1. What material you use ?
-We use 100% cashmere ,100% wool and blended cashmere to make premuim items.
Q2. Where are your cashmere /wool come from?
-We source raw material from Inner Mongolia ,the best place in China.Sheeps are fed in natural
pastures grass,the cashmere and wool fiber are superfine and warm than other area.
Q3. Can you customize my sweater/scarf ?
-Yes,we can accept OEM/ODM based on your detailed files.
It's best way for you send me your sample for our reference at sample stage.
Q4. Do you have any Warranty for the quality?
-Our items has passed SGS certificates,meanwhile we choose Alibaba Trade Assurance to
conclude order which protect buyer benefits to the utmost.Once bulk order quality is not same
as approved sample,you can issue claim via Alibaba ,then Alibaba will pay your loss.
Q5. Which payment do you accept?
- For small order under USD1000,we accept Paypal ,Credit card.
For large order above USD1000,we accept TT ,Credit card.
Q6. Can you not share or sell my design to other clients?
-We will sign non-disclosure agreement if design is owned by yourself ,we promise we will not
post any picture on our website or share with our clients.
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