Q1. Can I make a sample order or ask for samples?
A: Yes, we welcome sample order to test quality. Mixed samples are also acceptable.
Q2. What about the lead time?
A:We will shipping for you ASAP after paid.Usually our customor will received about 5~12days.
Q3. How do you ship the goods ?
A: We usually shipping by Air Express(Fedex/DHL); by Sea(Big Quantity)
Q4. Is it OK to Print my logo/Design on the products?
A: Yes, OEM accepted.We can provide Logo print/Own design/Packing OEM(Usually need 3000pcs/set)
Q5. What kind of payment would you have?
A: You can pay by Trade assurance(VISA/UnionPay/);T/T;Paypal(samples fee);We-Chat/Alipay;e-checking..
Q6. What can I do if I want to make an order?
A: You can click 'Contact supplier' to our sales,then they will make an Trade assurance for you.Or you can choose Ready to ship products then we will confirm it.
Q7: Did you have any warranty?
A: Yes, we Usually offer one year's warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.