1F, When have emergency thing or Chinese holidays but need contact with us, how could you do ?
JINLIBAO ANSWER: our VIP 24 hours mobile phone(whatapp;viber): 86-159-6122-1007, if email sales(at)plasticoop.com, don't answer you, please call us, we could help you at once,
2F, Do you have free samples, what about different color or surface samples?
JINLIBAO ANSWER: yes, normally we have free samples, for example A4 size free sample, or other sample we have stock let u test or check quality;
For colors: we could do any color as your sample theoretically, or panton card number, now we have normal color like white, green, blue, red, brown, orange etc, but you may know color have many different from different material and depth, so normally new color need do new color sample, we could do inject small samples for you with different thickness, only charge color and material fee.
For different surface: now normally we have glossy/ matte/ embossed/ frosted, diamonds and crystal mould is in plan, new surface need open new mould, if you need different pattern on your final board/sheet/plate/roll/film, please send us samples, then we could scanning and open new mould for you, cost depends final wide demand, for example, we could do 2100mm max wide, if final wide also need this size, then mould big, cost higher, details please discus with us, we will find the best solution.(if have stock, do new surface on our old mould, also could save many cost.)
3F, how you packing to make sure goods safe to our customers hands?
JINLIBAO ANSWER: for packing, now we can do as best as we can, inside two side pe film protecting, then waterproof film packing, four side fork-able pallets, thick corner protect every corner, stretch film cover, then pet packaging rope tied, they will safe in the container (container also use fastening rope when demand), if special shipping like need keep cold, will use special container.
4F, Special request for example UV type, Anti-scratch, Light diffusing, Anti-fog, Oiling coating etc, can you do special surface treatment for us? We have special application.
JINLIBAO ANSWER: Normally we could do second coating or do special masterbatch add to raw material for you to fulfil requirements, when meet special problems, please feel free to tell us and let we study, then could know we could do or not, or we could find second processing factory or not. Any time, the first thing is to solve your problem.
So it's important that let us know your application, we will think about the application then producing suitable products for you, do any guide as we can. So don't forget tell our sales, you will buy our goods for printing or therforming or roofing or glazing or any other second processing.
5F, Do you have min order quantity request?
JINLIBAO ANSWER: If standard or stock products, we don't have min order request, for special treatment, normally we have min order request to share the extra waste to down the price. We also will think about your actual needs, Don't worry for min order quantity any time, we could discuss together and find the best quantity.
If you buy materials the first time, we suggest buy 5% to 10% for extra stock, not effect too much for order and bills, but sometimes will much more helpful when you do second using, extra demand.
6F, What else service you can do for our company?
JINLIBAO ANSWER: some times, you may need other materials, if we could produce, we will produce for you, even not our main products; some times, you may have other supplier need loading together with our container, we could take care for your other suppliers' goods and help loading container at our factory.
Any questions please feel free to ask our servicers. Complaints address: sales (at) plasticoop.com
PLASTICOOP=plastic cooperation, clear world, safer materials