Q: ARE YOU MANUFACTURER?
A: Yes. We are the factory with two independent workshops for metal furniture and plastic furniture.
Q: CAN I GET A SAMPLE BEFORE ORDER?
A: Surely you can!But usually a sample will cost much more for our factory.and the freight might be on the customer's account, wecould ship the sample by DHL or Fedex, takes about 3-5 days.
Q: WHAT IS YOUR TERMS OF DELIVERY?
A: If the damage is proved to happen before loading, we'll hold the responsibility and replace them for you.
If it's proved to happen during the sea transportation and our term is CIF, we will claim this to our insurance company and pay you the compensation.If the term is FOB, you will need to claim this to your insurance company or shipping company on your own.
For more, Alibaba will offer assurance which means Alibaba will pay your money back in advance if there is any problem with our products.
Q: WHAT IS THE PRODUCTION LEADING TIME?
A: It will take about 15-25days after we collect the order, generally we will have lots of items in stock to make the leading time as short as possible.