Q1:What kind of quality laptop battery you are selling?
A: Genuine original and replacement OEM for choose
Q2:What is your quality guarantee policy?
A:12 Months for all batteries from Xichen.
Q3:What is the mimimum order quantity for laptop batteries.
A:5 Pieces( Sample order 1 piece is available)
Q4:Whats the delivery time for the order?
A:Sample order will take 1-3 days,other depending on the quantity.
Q5: Would you accept OEM order?
A:We have professional team to provide solutions of your the branding products.
Q6:What's your payment way?
A:We accept T/T,Western Union,Money Gram and bank transfer.Paypal for sample order is no problem.
Q7:Which courier company would you use?
A:DHL,UPS,FedEx,TNT,EMS or the others the customers require.
Q7:How long is the warranty? If have RMA,how to do?
Warranty,we offer 12 month.
If have quality problems,we will replace new ones for you.Or offer best solution after discuss with customers.
Q: What's your packing?
A: Our packing for laptop batteries is neutral kraft box+foam+anti-static bag,customized packing box is available for bulk orders.