1. What's the pre-sale service of your company?
Related machines’s technical parameter will be supplied to customer.
1. According to customer’s factory size, factory layout can be provided in advance.
2. According to customer’s material cost, general formulation can be prepared well.
3. Special machine can be supplied as customer’s request.
4. Professional Advice about Market, machines, processing , materials, packing can be supplied.
5. Suggesting professional ship agent or helping book ship as customer request.
2. What's the after-sale service of your company?
1. Allocation chart as the buyer’s request will be supplied.
2. Operation manual will be supplied after shipment.
3. One year warrantee, life time maintenance with cost price.
4. Free easy broken spare parts will be sent with container .
5. First installation can be done by engineer.
6. Training workers in customer’s factory.
3. If machines wearing parts need changing, what should we do?
We can offer the wearing parts all the time, and offer video.
4. What's the payment terms if we want to buy the machines?
L/C, T/T 30% down payment, 70% balance before delivery.