Q: Are you a factory or trading Company?
A: We are a factory.
Q. Where is your factory located? Can I visit you?
A: Our factory locates in Shenzhen City, Guangdong Province, China. You can fly to Shenzhen Bao'an International Air Port, and we will pick you up. Welcome to visit us!
Q: Can I get samples?
A: We are honered to offer you sample.
Q: Can I order the productions combination to meet the MOQ?
A: Combination order to meet the MOQ is acceptable at the first cooperation. Future orders should meet the MOQ for each model.
Q: Can I order small quantity, and pay for it by Paypal or credit card?
A: Order small quantity, pay for it by Paypal is acceptable. Credit card payment is not acceptable. Please contact Cytac sales for details.
Q: How long will I get my order?
A: That depends on you. There are many options that affect the lead times. Normally 7-10 work days after payment confirmed.
If the products your ordered we have them in stocks, the order can be shipped out 48 hour after the payment confirmed. And add 5-7 work days for the shipment by couriers.
About the lead time for OEM, ODM projects, or the lead time by sea, please contact Cytac sales for details.
Q: Do you offer discounts if I order large quantity?
A: The price break depends on the volume. Please contact Cytac sales for the details of discount policy.
Q: Do you make OEM holsters?
A: Yes, OEM or ODM holsters are both available.
Q: How many guns do your holsters fit?
A: Cytac has more holster models and fits than any other polymer holster manufacturer. We continue to innovate and expand our product line.
Q: Will Cytac holsters work with molle vests?
A: Yes, but you should buy the molle attachment first, and change the platform into it.
Cytac holsters can work with paddle platform, belt loop, drop leg platform and molle attachment.
Q: How do I become a dealer or distributor?
A: To start the processing of becoming a dealer or distributor, please send an e-mail to info (at) cytac.com, or contact any sales from the Cytac website for a “Dealer” or “Distributor” information form. Fill in and send back,
Cytac sales will help finish the processing.
Q: How do I handle a damaged shipment?
A: If you receive a damaged shipment, or suspect a shipment is damaged, notify carrier and Cytac sales immediately.
Q: How do I handle a defective product?
A: If you receive any defective product, please contact Cytac sales as soon as you can for help or change.