1.Are you factory or trading company?
We are factory in an industrial town near Nanjing city.
2.What shall we do if don't know how to operate your machine?
We can arrange our engineers to your country and you can also send your engineers to our factory for learning operation. Besides, there are detailed installation and operating instructions attached. It's very simple, we have telephone and Email support at 24hours per day.
3.What are your payment terms?
We support T/T, L/C, Western Union and so on. Other ways can also be accepted after we both sides' discussion and agreement.