Question:1.
What is the MOQ for OEM/ODM orders?
Answer:
The MOQ of OEM and ODM orders are 300pcs.
Question:2.
How does your quality control?
Answer:
We have a professional QC team. We will control the quality of the goods during all the mass production and do inspection service for you.
Question:3.
Can you do a design for us?
Answer:
Yes, we have a professional designer team to help our customers do design works.
Question:4.
If we don’t have any shipping forwarder, could you do this for us?
Answer:
We have a very good relationship forwarder company that we could suggest to you. You will get the best shipping price and excellent service.
Question:5.
How long is the lead time?
Answer:
For OEM and ODM orders, the lead time will be 45 ~60 days after checking the sample and paying the deposit.
For all JNICE wholesale orders, all products in-stock will be shipped out once the payment is confirmed.
Question:6.
If we want to develop some new item, but maybe we just have some idea, how can you do?
Answer:
We can make a new mold base on your idea, generally, if your quantity is more enough, we can refund the mold cost to you.
Question:7.
How much does the shipping cost?
Answer:
The shipping cost is calculated based on the destination country and the weight of the package.
Question:8.
Can I plan a visit to your office?
Answer:
Our office is located in Taipei City. If you are planning to stop by, please contact us.
Question:9.
Can I get a refund for the sample after I place a formal order?
Answer:
We will refund the sample fee after we received the payment for the formal order.