NOTICE TO BUYERS ON TAX AND CUSTOMS DUTIES
a) Import duties, value added tax and charges are not included in the item price or
shipping charges. These charges are the buyer’s responsibility. You are solely responsible to consult with
your state and local tax lawyers to determine compliance with tax laws and regulations in your area and
pay all the outstanding taxes and duties if applicable according to your tax residential law. You hereby
waive your right to claim that the tax collected on any purchase is incorrect in any respect and agree to
hold harmless Shenzhen newstar Technology. ltd
Buyer shall be responsible for all such taxes, duties, other assessments due under this Agreement and on all amounts payable hereunder.
b) Please check with your country’s customs office to determine what
these additional costs will be prior to buying. You can also
suggest a suitable declared value
C) we do not take any responsibility for or compensate for any loss as result of downtime caused by
delays in transportation as a result of custom formalities or other reasons.
Delivery will only be arranged after the order is fully paid. Delivery service is provided by third parties
such as DHL/Fedex/TNT/EMS/Aramex. Please note that unless otherwise stated on the Website, the
delivery time periods are just estimates, and they are not guaranteed delivery times and should not be
relied upon as such. You shall obtain in due time, any and all approvals, permits, authorizations, licenses
and clearances required by the applicable laws for the import of the products to the country where the
designated location is, and shall be responsible for any and all additional expenses, fees and charges in
relation to such import.
Occasionally parcels are returned to us as undeliverable. We will re-dispatch your order but any and all
additional charges (“Return Expense”) shall be borne by you
a, Incorrect address. If the address provided by you is incorrect or outdated, the parcel will typically be
returned to us by the carrier or be delivered to the unintended recipient. Please double-check the
address carefully when placing your order.
b, Incorrect address format. If our system doesn't recognize the way an address was entered, the parcel
may be assigned to a carrier that can't deliver to that address.
c, Failed delivery attempts. Most of our carriers will make more than one attempt to deliver a parcel. If
they find that they cannot successfully deliver your parcel, then the parcel will be returned to us.
d, Refused by recipient. A gift recipient who is not expecting a gift may refuse a parcel if he/she believes
it is being delivered to him/her by mistake.
e, Illegible address. In rare cases address labels may become illegible in transit. If that happens a carrier
will return the parcel to us.
f, Damaged in transit. If a parcel is damaged while it is on its way to you, the carrier may return it
without attempting delivery.
Additional shipping charges might occur if the package could not be delivered to the address you
provided in your order, and you shall bear all such additional charges..