1. Are you the factory or trading company?
---We are orgnial facotry located in Shenzhen,Guangdong province.
2. What's your lead time?
---Our common delivery time is 25-30 working days. But it still depends on our production schedule. During delivery peak period, it will take longer time.
3. Can you make samples for free?How long will it take ?
---To customize the sample, we will need some sample cost. The sample cost varies according to the complexity of the product. Normally we need 5- 10 days for sample produce.
4. Can the sample charge be refunded or deducted from the payment for goods?
---Yes, as long as the bulk order is placed with us and reach our order quantity.
5. what's the minimum order if I need to custom with my own Logo?
---For goods in stock, you can get any availble quanities. If you would like to customize the Logo and size, the MOQ is 200pcs. For some big and complex product the MOQ is 100 PCs.
6. Why should I choose Charming Luggage, but not your competitors?
---We have over 11 years export bags experience. We have excellent R&D team to support OEM/ODM. Factory delivery, competitive price and strict quality control.