Q How to start business with you?
A For the stocks, you can place the order directly. For customized orders, please give us your requirement or applications. We will quote according to your demands. Then you confirm the samples and place the proforma order. At last, we arrange the production process.
Q Can you make the goods based on our requirement?
A We can do the OEM, please send your detail requirements to us and we will give you quotation at first.
Q Do you have stock?
A Our products are divided into 2 parts, one part has no stock but another one whose MOQ is low has stock(Ready to Ship). You can directly order it, you also can ask us to add your logo or information on our some existing products. But the ship time need be negotiated.
Q Can you provide samples?
A For most of instock products, we can provide the samples, but you need to pay the postage.
Q How long is your production time?
A For OEM products, our lead time is 30-45 days after all the details are checked. For our stock products(you can customized your logo), our lead time is 10 days.
Q What's your payment terms?
A For Ready to Ship products(Instock), T/T 100% on Alibaba; For customized products, TT 50% deposit after signing the contract, the balance 50% before shipment. You can also pay it online or with Trade Assurance by Alibaba.
Q When can I get the quotation for my inquiry?
A Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgently, we can quote for you within 1 hour based on all details you provide.
Q What is your terms of delivery?
A EXW, FOB, CFR, CIF, DDP, BY Express, BY Air OR BY Sea.