Question 1:You are factory or Trade Company?
Answer:We are factory.
Question 2:How to place order?
Answer:We can contact details by e-mail, or check and place order on line.
Question 3:Will you offer free sample?
Answer:Available sample free of charge, customized sample need mould charge, no extra sample cost, and mould cost is refundable when order quantity big.
Question 4:Can we make own logo or same as our sample?
Answer:Yes, customized color, logo, shape are welcome.
Question 5:Does your product safe?
Answer:Yes, our silicone raw material is food grade, have certificates of LFGB,REACH,ROHS,Pro65. Soft PVC material are always eco-friendly.
Question 6:What is the payment terms?
Answer:30% deposit and balance before shipping,we will take photo show details when goods ready. And you could have inspection agent come for inspection.
Question 7:What guarantee do I have since we have to pay all before shipping?What if we get the goods wrong or in poor quality?
Answer:Our factory have been in this field for many years, and have our own QC team to make sure quality.Also we are audited supplier by Alibaba, they will protect every Alibaba online order. Our purpose is not one order, but long-time business cooperation with you.