Q2. What is included when I buy a faucet?
A2. JOMOO faucets are easy to install. That’s why all our faucets come with the required mounting hardware, a cutting template, and an illustrated installation and maintenance guide. We also provide a sink strainer with all our products.
Q3. How do I measure the size of the cabinet under the sink?
A3.For every model, JOMOO recommends a cabinet size. For example, a sink with a 25" bowl, we recommend a 30" wide cabinet to have enough space to install the mounting hardware correctly.
Q4. What is your product control system?
A4. We will carefully identify and meet the demand of customers in an efficiently way, We are strict with the production, including supervision on the quality of raw material and finished product.
Q5. What is product warranty?
A5. JOMOO provide 5 years guarantee after sale.
Q6. If we had special size and design requirement, Can you make customized design for us?
A6. We had the professional R&D team, we can supply you different ODM product , we also can make different packing as your requirement, we are glad to build a strategic cooperation with you .
Q7. Can your factory print our brand logo on the product?
A7. Our factory can laser print customer’s logo on the product with the permission from customers.Customers need to provide us a logo usage authorization letter to allow us to print customer’s logo on the products.
Q8.Is your factory able to help us in market planning?
A8.We can provide one-stop procurement services. We have over 5 store in the market, we had good Cross border e-commerce services, we have rich experience in product design, we can supply you the most market demanded product.
Q9.What the product certification does your factory have? And the certifications for which country?
A9.We have CUPC certification for USA and Canada, ACS certification for France, EN817 and EN1111 for European countries,TMV3,WRAS for UK market.