Q1. Can I order samples of k9 crystal chandelier?
Answer: Yes, we welcome to order samples to test and check the quality. Mixed samples are acceptable.
Q2. What about the delivery time?
Answer: Samples need 3-7 days, mass production time needs more than 1-2 weeks before ordering
Q3. Do you have any restrictions on the minimum order quantity for luxury crystal chandelier?
Answer: The minimum order quantity can provide 1 sample for inspection
Q4. How do you ship the goods and how long will it take to arrive?
Answer: It is specific and clear which transportation method and carrier to choose. Air and sea transportation are also optional.
Q5. How to order modern crystal chandelier?
Answer: First let us know your requirements or applications. Secondly, we quote according to your request or our suggestion. Third, the customer confirms the sample and deposits the formal order. Fourth, we arrange production.
Q6. Can I print my logo on the hotel’s golden crystal chandelier products?
Answer: Yes, only the emblem can be printed on the package, and the quantity is more than 20 pieces. Please inform us formally before production, and first confirm the design based on our samples.
Q7: Do you provide guarantee for the product?
Answer: Yes, we provide a 2-year warranty for our products.
Q8: How to deal with failures?
Answer: Firstly, our products are produced under strict quality control system, and secondly, during the warranty period, we will send new lamps with a small number of new orders. For defective bulk products, we will repair them and resend them to you, or we can discuss solutions including calling based on actual conditions.